Terms of service
Terms of Service for Nour Mzawak Couture
Effective Date: 5/11/2024
By accessing or using our website, www.nourmzawak.com ou agree to comply with and be bound by the following Terms of Service. Please read them carefully.
1. Acceptance of Terms
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.
2. Made-to-Order Items
All items available for purchase on Nour Mzawak Couture are made upon request. This means that each piece is handcrafted specifically for you, ensuring a unique product that meets our high standards of quality and craftsmanship.
3. Production Time
Once your order is placed, please allow up to four weeks (4) for your item to be handmade and prepared for shipment. This time frame is necessary to ensure that we maintain the quality and artistry that Nour Mzawak Couture is known for.
4. Payment
All payments must be made at the time of ordering. We accept various payment methods as specified on our website. By placing an order, you confirm that you have the legal right to use the payment method you provide.
5. Shipping and Delivery
We will process and ship your order once it has been completed. Delivery times may vary based on your location. Nour Mzawak Couture is not responsible for any delays caused by shipping carriers or unforeseen circumstances.
6. Returns and Exchanges
Due to the custom nature of our products, all sales are final. We do not accept returns or exchanges unless the item is damaged or defective upon arrival. If you receive a damaged item, please contact us within 7 days of receiving your order for assistance.
7. Intellectual Property
All content, trademarks, and other intellectual property on our website are owned by Nour Mzawak Couture or licensed to us. You may not use, reproduce, or distribute any of this content without our prior written consent.
8. Changes to Terms
Nour Mzawak Couture reserves the right to update or modify these Terms of Service at any time. We will notify you of any changes by posting the new Terms of Service on this page. Your continued use of the website after any modifications will constitute your acceptance of the new terms.
9. Contact Us
If you have any questions about these Terms of Service, please contact us at: contact@nourmzawak.com